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TERMS AND CONDITIONS

TERMS AND CONDITIONS (T&C)

Welcome to our Terms and Conditions page. These terms outline the rules and regulations for the use of WS Gadgets’ website and services. By accessing this website and using our products or services, you agree to comply with these terms. Please read these terms carefully before proceeding. They govern your relationship with WS Gadgets and outline important information regarding user responsibilities, privacy policies, and usage guidelines. If you do not agree with any part of these terms, we kindly ask you to refrain from using our website and services. We reserve the right to update or modify these terms at any time, and your continued use of the website constitutes acceptance of those changes. For detailed information, please review our complete Terms and Conditions. If you have any questions or concerns, feel free to contact our customer support team for assistance.

Since implementation of the Movement Control Order (MCO) in Malaysia starting 18th March 2020, WS GADGETS SDN. BHD. resellers are not able to meet customers for their sales activity. By having a contactless approach please refer to steps below:

CUSTOMER JOURNEY:
1. Approach customers via WhatsApp, Email, SMS & etc.
2. Upon agreement from customers, we will submit customer order and verification through e-form
& partner portal
3. Customers will need to pay Advance Payment within 10 days of service installation.

DOCUMENTS NEEDED:
CONSUMER
1. Digital copy of IC (front & back) or Passport applicant
2. Utilities bill

BIZ CONSUMER
1. Digital copy of IC (front & back) or Passport owner/BOD
2. Business Form SSM
3. Utilities bill (if required)
4. Authorization letter from particular company (representative)

Service Installed & Customer to pay advance payment within 10 days after installation completed, payment will be reflect all amount in the 1st or 2nd bill
• JomPAY through internet banking

Lastly, kindly provide applicant information from customer during conversation with customer & customer need to reply agreed on the Terms & Condition.

Thanks.

Please be advised that https://ws-gadgets-wifistore.com/ is giving you this Notice and Statement as an exercise to comply with the Personal Data Protection Act 2010 (PDPA).

If you choose to transact with https://ws-gadgets-wifistore.com/ for subscription of any WS GADGETS products and/or services, you will be asked to provide your personal information such as name, identification card number, mailing address, installation address, phone number(s),email address, contact preferences and existing Streamyx details.

You will also be required to explicitly provide your consent to the provision of your personal information for mentioned in the form and manner as indicated here in our online registration process, failing which you will not be able to subscribe for the products and/or services you are interested to.

Your personal information will be used for processing for all related products and/or services and analysis to provide services to you. Further, we will process your personal information for the following purposes:-

• Assessing your application or continued provisioning of the products and / or services (whichever is applicable);
• Submitting your WIFI application form, IC / passport and other documents to WS GADGETS SDN. BHD.
• Customizing advertisements and content on WS GADGETS’s website(s) and the sites of WS GADGETS and its group of companies (for further information on the WS GADGETS’s group of companies, please visit https://ws-gadgets-wifistore.com/);
• Responding to your enquiries;
• Research purposes including historical and statistical purposes;
• General operation and maintenance of the products and / or services provided including audit and its related website(s);
• Verification purposes;
• Matching any data held by WS GADGETS or its group of companies relating to you from time to time;
• Investigation of complaints, suspected suspicious transactions and research for service or products improvement.

By submitting your information to https://ws-gadgets-wifistore.com/ , you hereby consent and authorize us in obtaining and verifying any information about you which we may require in connection with your application for any of WS GADGETS’s products and/or services and/or review of the existing account with WS GADGETS from any third party, especially credit bureau or reference agencies. Such consent and authorization here in will extend to any information obtained from any of the account(s) presently maintained for you, any new application for any form of services rendered or products provided by WS GADGETS, such historical financial or credit records, data or information whether or not provided personally or by any other sources relating to you which was collected, received, captured, compiled, secured and/or obtained by WS GADGETS through or by whatever means or methods or forms.

If you choose to register and transact with https://ws-gadgets-wifistore.com/ , your personal information may be shared where necessary and only on a need to know basis with other WS GADGETS subsidiary oragencies so a to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other WS GADGETS Subsidiary or agencies. We may disclose your personal information to the following parties for the purposes stated above:-

• WS GADGETS’s service providers or agents who are involved in providing the products and / or services;
• Third parties (including those overseas) who provide data processing services
• Any credit reference agencies or, in the event of default, any debt collection agencies;
• Any person, who is under a duty of confidentiality to which has undertaken to keep such data confidential, which TM has engaged to fulfil its obligations to you
• Any actual or proposed assignee, transferee, participant or sub-participant of WS GADGETS’s rights or business.
• Your personal information will not be disclosed to any unauthorized third party.

Your personal information may be disclosed due to reasons of law, legal process, litigation, and/or requests from public and governmental authorities and any disclosure will be to such public and governmental authorities only. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

If you would like to request access or correction of your personal information, you may contact WS GADGETS Contact Centre or you can visit the nearest WS GADGETS Point. Any request of access to correct personal information may be subjected to a fee and also to applicable provisions in the PDPA. However, were serve the right to decline to process requests which jeopardize the security and privacy of the personal information of others as well as requests which are impractical or not made in good faith.

Where you elect to limit WS GADGETS right to process your personal information, you may contact WS GADGETS Contact Centre or visit the nearest WS GADGETS Point.

We may review and update this privacy policy from time to time to reflect changes in the law, changes in our business practices, procedures and structure, and the community’s changing privacy expectations.